Privacy policy

Privacy Policy

HÖM Candle Co. respects the privacy of our customers and the users of our website
and has instituted the policies and practices described below to ensure that your
personal information is handled in a responsible manner. Our online privacy policy
describes the types of personal information we may collect from you when you visit our
website, how we use this information, and when we share it with third parties or our
affiliated brands. The information on this website and our privacy policy are subject to
change from time to time. Any material changes to our privacy policy and practices will
be reflected on this page so that you can be aware of what information we collect and
how we are using and/or disclosing it. By using our website, you consent to the
collection and use of this information by HÖM Candle Co..

Our policy was last updated on March 26, 2026.

What information does HÖM Candle Co. collect?
HÖM Candle Co. collects data that you provide on homcandles.com by visiting our
website or through transactions, email registrations, sweepstakes, contests, or online
memberships, or through phone, and mail that you submit.

HÖM Candle Co. may collect and store two types of information: "personal information"
and "automatic information."

Personal information tells us who you are such as your name, gender, billing address,
shipping address, email address, telephone number, date of birth or age, any personal
preferences you choose to provide, transaction details such as style, size, price,
discount, date, store, your credit card number and expiration date used for transactions,
and an assigned password to protect your privacy.

Automatic information is information that we may collect automatically whenever you
interact with this website such as your IP address, the type of computer you use, the
web browser you use, and the web page that linked you to our site. An IP address is a
number assigned to your computer when you connect to the Internet. Each time you

visit this site, our web server may automatically recognize and collect this information.
Automatic information also includes "cookies" and "web beacons".

A "cookie" is a small text file that is sent to your browser from a web server and stored
on your computer's hard drive. Among other things, cookies provide a means for us to
keep track of your online patterns and preferences. By understanding which areas of
the site you visit, cookies allow us to present information, products and services that are
of personal interest and make our website more efficient. Some of the ways we may use
cookies include enabling your log-in, identifying your shopping carts, tracking where you
travel on our websites and what you look at and purchase, and for marketing testing
and product recommendations.

Most browsers are initially set up to accept cookies but allow you to change your
browser so that it will not automatically accept cookies. Various browsers have different
ways to inform you when a cookie has been sent to you, limit the kinds of cookies that
can be placed on your computer and let you delete cookies. Please refer to your
browser instructions or help screen to learn more about these functions. Additionally, if
you have a Flash player installed on your computer, flash cookies may be stored. Flash
cookies are different from browser cookies and the cookie management tools provided
by your browser will not necessarily remove Flash cookies. The latest versions of many
browsers let you control or delete Flash cookies through the browser's settings. If you
use an older version of one of these browsers, upgrade to the most recent version, and
set it to update automatically. However, if you delete or remove cookies, it is possible
that some portions of the site may not function as intended.

"Web beacons", also known as clear GIFs or single-pixel GIFs, or similar technologies
are small image files that we may place on web pages and within web-based email
newsletters that we send. Working in conjunction with cookies, web beacons allow us to
accurately count the number of unique users who have visited a specific page and the
number of times those pages are displayed. We can also use web beacons to let us
know how many people have opened a web-based email newsletter or message.

We may associate automatic information with your personal information. In the event of
such association, such automatic information will be considered personal information.

How does HÖM Candle Co. use this information?

HÖM Candle Co. uses this information to confirm and process sales transactions or to
contact you with questions or communications about your order, or to respond to your
customer service inquiries.

HÖM Candle Co. also uses this information to enhance and personalize your shopping
experience online, to communicate with you for marketing and promotional purposes
including via targeted postal pieces, phone messages, or personalized emails, and to
improve the effectiveness of our websites and business activities. You may indicate your
contact preferences regarding promotional communications either directly to us online
or by phone.

How does HÖM Candle Co. protect your information?
Unfortunately, no data transmission over the Internet can be unconditionally guaranteed
to be secure. Therefore, any information you transmit to us is sent at your own risk.

However, when you place an order online, we use encryption technology, such as
Secure Socket Layer Technology ("SSL"), to protect your personal information during
data transport. SSL encrypts your order information, including your name, address, and
credit card number, before it is transmitted to us to avoid the decoding of your
information by anyone other than HÖM Candle Co. Candle Co..

Does HÖM Candle Co. disclose your information to others?
No, HÖM Candle Co. does not sell, rent or trade with third parties any personal
information you provide to us online, nor do we share such information with third parties.
We may disclose personal information about you to third parties who provide services to
us and who agree to maintain the confidentiality of such information in accordance with
this privacy policy and use the information only in connection with the services they
provide. These third parties may provide a variety of services to us including, without
limitation, hosting our website, assisting us in fulfilling your transactions and customer
service inquiries, managing and updating your customer information record in our
database, deploying our emails and promotional offers to you, or fulfilling your request
to unsubscribe from our email. We also use third party vendors to assist us in better

understanding how people use our site, including measuring the effectiveness of our
advertising. We and our vendors may place cookies and web beacons on your
computer to collect information such as the IP addresses of our visitors' computers, the
state and zip code from which our visitors come, which search engine referred you, how
you navigated around our site, what you browsed and purchased and what traffic is
driven by banner ads and e-mails. We do not authorize those third parties to make any
other use of your information except on an aggregate, non-personal basis (in other
words, the information will not be identified with you).

We may use and/or disclose to others information about your demographics and use of
our website in a manner that does not reveal your identity. We may match information
collected from you at our website with information obtained collected from other sources
or third parties.

From time to time, we may partner with a co-sponsor to conduct a contest, sweepstakes
or other promotional events. In those situations, each of the participating web sites may
collect or receive personal information from you and will have the right to use your
personal information in accordance with their own policies.

We may disclose personal information in special cases when we have reason to believe
that disclosing this information is necessary to identify, contact, or bring legal action
against someone who may be causing injury to or interference with (either intentionally
or unintentionally) our rights or property, other users of our website, or anyone else who
could be harmed by such activities.

We may also disclose personal information when we reasonably believe that the law
requires it. We might sell or buy subsidiaries, or business units. In such transactions,
personally identifiable information generally is one of the transferred business assets
but remains subject to the promises made in any pre-existing privacy policy. Also, in the
unlikely event that assets of HÖM Candle Co. are sold, personal information may be
one of the transferred assets.

Can I unsubscribe?
Yes. HÖM Candle Co. honors requests to unsubscribe from receipt of emails, not only
for promotional emails that HÖM Candle Co. sends, but also for emails about HÖM
Candle Co. that we permit other companies to send to their own list of subscribers.
Please note that you may continue to receive emails from HÖM Candle Co. until such
requests become effective.
Does homcandles.com have links to other web sites?
While you are using this website, you may be linked or directed to other third party sites
outside of the website that are beyond our control. Each of these third parties may have
a privacy policy different from ours. For example, you might click on a link or banner ad
that will take you off the website. These links and banners may take you to sites of
advertisers, sponsors and co-branding partners. Please review the privacy policies of
these sites. We are not responsible for any actions or policies of such third parties.